Library Services

Frequently Asked Questions

Can I use the libraries if I am not affiliated with Rowan University?

Members of the public may use library resources while visiting the library in person but do not have borrowing privileges. You may visit the Reference desk to have a librarian log you onto a computer as a guest. For security reasons the library is closed to the general public in the evenings after 6 pm as well as on weekends.

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Can Rowan Univeristy/GSC alumni borrow materials from the library?

Yes.  As an alumni you have limited borrowing privileges.  For more information please visit our Access to Resources and Services policy located at the following web page.

http://www.lib.rowan.edu/about/policies/access-resources-and-services.html

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Does the library have a scanner that I can use?

Yes, we now have two scanners, in the second floor Reference area. One is located in room 218, and the other is at the Reference desk. Ask the librarian at the desk if you need help using the scanner.

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How can I access the library’s electronic resources when I am not on campus?

When you click on an electronic resource from any of our library webpages, the Rowan Campus Portal login box will come up, and you will be required to log in using your Rowan network account before proceeding. This is usually the account name used for your Rowan e-mail. It is not your Banner id, which is only used for the Banner system.

If for some reason the electronic resource still does not come up, please contact the Information Resources help desk in Memorial Hall (256-4400) or e-mail support@rowan.edu.  The problem may be related to the security setup on the computer you are using to access the resource.

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How can I connect to the campus wireless network in the libraries?

The library uses the Rowan University campus wireless network. You do need to register your laptop with the Rowan Information Resources department if you have not already done so, and you need to be affiliated with Rowan as a student or employee to do so.

Go to the Information Resources webpage http://www.rowan.edu/toolbox/network/wireless/  for instructions on how to set up your secure wireless connection.

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How do I print on both sides of the paper?

In most cases library printers are set up to print on both sides automatically to save paper. If not, you should go to the Preferences button on the Print dialog box and set it to “print on both sides – flip on long side” and press OK.  Likewsie, if you only want to print on one side, you go to Preferences in the print dialog obx and change the setting to print one side only.

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How does printing work at the libraries?

Printing from library computer labs requires a Rowan card to be swiped in the printing kiosk next to each printer. Printing is not available to guests or to wireless users at this time. Information on the campus printing kiosk system is available at http://www.rowan.edu/toolbox/computer_labs/Uniprint/.

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How late are the libraries open?

Daily library hours are posted on the library homepage at http://www.lib.rowan.edu.

Hours for the current semester for all library branches are located at http://www.lib.rowan.edu/about/hours.

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Who do I contact if my Rowan network account is not working at the libraries?

 You should contact the Information Resources help desk in Memorial Hall (256-4400) or e-mail support@rowan.edu.

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